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Collect Payment from guest

Collect Payment for stay allows you to request online payment from your guests before arrival. The payment request will appear at the last stage of the online check-in.

Duve does not take a commission for the Guest Billing service

In order to enable payment collection from guests, go to Settings , then click on Guest Billing. You will need to turn on credit card payments and connected your Stripe account before you can enable the Pay for Stay collection.


Enter a title and description for the payment request in order to explain the charge to your guests. Your guest will see the title and description on the payment request page. 

By default, the payment request is set for 100% of the reservation charges. You are able to edit the request amount and collect payment for only part of the reservation charges.  

You are also able to edit the payment request settings so that the request will appear only for specific reservations, depending on the booking source or reservation status.

Important Notes: 

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